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Access for All : Accessibility Statement

Rockliffe Hall is committed to providing the highest standards of customer care to each and every guest no matter what their different needs may be. We aim to make our hotel facilities available and accessible to all of our guests equally. To ensure our facilities may be enjoyed by all we offer:

Ample wide parking bays within close proximity to each of the entrances to Rockliffe Hall.

Lowered curb access to all entrances of the hotel.

The desks at reception are lowered to make them more accessible to all of our guests.

Each of our 7 DDA compliant bedrooms features extra wide doorways, lower hanging rail and higher sockets and a wide door in to the bathroom.

The spacious bathroom has been designed to be a wet room environment with a support chair and grab rails in the shower, and a lowered bath (which still features the tile Television).

Across the hotel the doors are wider than standard DDA guidelines, and double doors are in place where possible.

The heights of the tables, and the space between them, are at the right height and width for wheelchair users and we have lifts to all floors, and ramp access to areas on higher and lower levels.

Guests with hearing impairments are provided with a vibrating pillow in case of fire evacuation. Guests are also provided with personal alarms.

We welcome guide dogs to the hotel.

We are a progressive company and we would willingly discuss any specific needs with the individual.

We are also currently sourcing potable hearing loop system which can be provided by prior arrangement and audio-menus for visually impaired guests.

 

The English Senior Open 2014 – Double the visitors and double the fun!

28th August 2014

What a weekend! For the second year running Rockliffe Hall hosted the European Senior Tour English Senior Open and this year top golfing names doubled visitors to North East’s biggest golf tournament.

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Will it be second time lucky for Santiago Luna and his Rockliffe Hall Caddie?

21st August 2014

Three of the North East’s biggest names in golf are set to play in the English Senior Open at Rockliffe Hall later this month.

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