"I can honestly say I am so proud to be the Old Hall Manager. I am a loud and proud Geordie with an outgoing personality which has helped me come so far in my career. I have worked in hotels, standalone restaurants, for contract caterers and I’ve looked after some high profile events, The Ashes in Durham being one of my proudest moments.
When I first started at Rockliffe Hall I was employed as the Brasserie Manager. After a year the General Manager suggested I move to The Old Hall where I started off as the Orangery Manager and have worked my way up.
At the start of every shift I walk The Old Hall to ensure everything is in order, have a morning catch up with the early team and make sure all guest areas are being catered for breakfast and afternoon tea. I check the team members are happy and then at 4pm the dinner team will start so we have a 5 minute brief to go through set-up for that evening.
Next I pop to the office to reply to my emails and take care of any paperwork.
The evening service brief is always at 6pm, which is when we go through any menu changes, discuss any dietary requirements and VIP guests. Once service starts I greet all of the guests and attend to any of their needs on the evening whilst overseeing the general running of service.
The best parts of the job for me would have to be the wine and food tasting. It’s tough but someone’s got to do it! I would class myself as a bit of a food snob which I never used to be – but the food in The Orangery is simply sublime. When I stand still just for a moment and watch the service in full flow its breath taking.
When I dine anywhere else I am so excited to hand out my business card. It’s maybe a little sad but it’s just me being proud of where I work."