Our commitment to keeping you safe in our spa...
Reception & Spa Boutique
We kindly ask guests to continue to wear a face covering in the Spa reception and changing areas along with the Spa Boutique. This can be removed once in the gym or poolside.
We have removed testers from the Spa Boutique for now, please ask a member of the team should you wish to try any of the products.
Poolside
You have access to the poolside area and hydropool side area. There is also a virtual poolside tour available on our new app which our receptionists can show you.
The poolside heat treatment rooms, the sauna in the Spa Garden, Mud Rasul experience and Juice Bar are available, we will also continue to provide water and iced-tea complimentary.
As you settle into your lounger you may notice brochures and magazines have been removed, but a much wider offering is now available for you to read, via a complimentary online service available to guests.
You can also be certain that the entire spa has been cleaned prior to opening and you’ll regularly see our team on poolside and in the changing rooms, sanitising high touch points including door handles, toilets and railings.
Gym
Equipment is spaced at least 1 metre apart where possible, shielded by screens or in designated zones.
Gym Classes are available and must be booked in advance.
Treatments
Rather than offering you our usual warm handshake your therapist will welcome you with a traditional Thai hands-free greeting.
For manicures a Perspex screen is in place. For all other treatments your therapist will wear a mask, in line with the latest Government guidance.
Each treatment now commences with the ‘A New Beginning’ sanitising welcome ritual. Therapists will invite you to follow along with a hand sanitisation which then focuses on pressure points, reinforcing meridian lines on the hands, an application of Tranquillity blend and breath work concludes the ritual.
Please note that face masks must be worn for the duration of all treatments (unless exempt), apart from when having a facial where they can be removed.
As Government guidelines are updated we will constantly review the safety and hygiene measures currently in place to ensure that you’re as safe as possible when you visit us. We look forward to seeing you very soon.
