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*Please note, for now, guests will be asked to book a two hour Spa session as part of their visit.*

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Please note online Spa booking is currently only available to guests staying at the hotel. Please enter your hotel booking reference below.

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Healthy Hospitality Spa Charter

Our commitment to keeping you safe in our spa...

The Spa and Gym at Rockliffe Hall will reopen to hotel residents and members from Monday 27th July. Facilities which must remain closed for now are the poolside heat treatment rooms, as well as the sauna in the Spa Garden and the Mud Rasul.


Booking the Spa 
For now, to enable social distancing and enhanced hygiene practices, we will ask you to book a 2 hour session in the spa during your stay, which will include a 30 minute swim in our main pool.

Guests can also book a 2 hour experience in the Spa Garden as part of their visit. 

Changing Rooms 
Lockers are sanitised prior to each use and contain the towels you’ll require for your visit.
Social distancing signage is in place and government guidelines mean we are only able to welcome a reduced number of guests, which will ensure you have plenty of your own space in this area.

Poolside
You will be shown to the poolside area, and familiarised with the spa’s features, always at a minimum of 1 metre distance. There is also a virtual poolside tour available on our new app which our receptionists or spa hosts can show you.

The juice bar will be closed until further notice, however, to keep you hydrated you can help yourself to complimentary water and iced tea.

As you settle into your lounger you may notice brochures and magazines have been removed, but a much wider offering is now available for you to read, via a complimentary online service available to guests.

You can also be certain that the entire spa has been cleaned before each session and you’ll regularly see our team on poolside and in the changing rooms, sanitising high touch points including door handles, toilets and railings. 

Gym
Equipment is spaced at least 1 metre apart where possible, shielded by screens or has been temporarily removed. For now gym users must book their gym sessions to enable the required social distancing and enhanced hygiene practices.

Treatments
Rather than offering you our usual warm handshake your therapist will welcome you with a traditional Thai hands-free greeting. A temporary reduced treatment menu removes any ‘face to face’ treatments but you’ll still enjoy the exceptional experience you’d always expect.

For manicures and pedicures a Perspex screen is in place. For all other body treatments guests are lying face down and your therapist will wear a visor.

Each treatment now commences with the ‘A New Beginning’ sanitising welcome ritual. Therapists will invite you to follow along with a hand sanitisation which then focuses on pressure points, reinforcing meridian lines on the hands, an application of Tranquillity blend and breath work concludes the ritual.

View the New Beginnings Treatment Menu 

As Government guidelines are updated we will constantly review the social distancing and hygiene measures currently in place to ensure that you’re as safe as possible when you visit us. We look forward to seeing you very soon.