Executive Housekeeper

Tell us a little bit about yourself? 

"I am the Executive Housekeeper here at Rockliffe Hall. With the help of my team, we look after all the guest rooms and public areas of the hotel. We make sure that all the rooms are ready for guest arrivals and any requests are met e.g., flowers for a room, non-feather bedding, cots etc. I am also involved in the refurbishment program which is exciting".

What does a day on the job bring?

"The day starts with doing allocation of work for the team with the usual paperwork, payroll, orders, etc. Then it’s a walk around to make sure everything is in the right place. When the team comes in at 10am we do a morning briefing before heading off to clean the rooms. Then, it’s a check of all rooms to ensure they’re cleaned and ready for arrivals. By 3pm it’s back to the offices for more paperwork and handover to the late maids at 5pm".

What is your favorite thing about your job? 

"Having lovely and tidy rooms, and having the pleasure of working with my fantastic team every day."

What do you enjoy doing outside of work? 

"Outside of work, I enjoy swimming and reading. I and my husband often take part in sports together."