Teesside Airport is the nearest airport and is approximately a 15-minute drive. Newcastle Airport is approximately a 1-hour drive.
Darlington is the nearest mainline train station and is approximately a 10-minute drive.
Our Concierge Team can arrange transport and quotations, please contact email@example.com.
The nearest cash machine is located in the Spar shop in the centre of Hurworth village, approximately a 5-minute drive.
We are a cashless resort, therefore don’t forget to bring your payment card with you.
There are a number of nearby attractions. Discover the local area around Rockliffe Hall.
Planning Your Visit
We would recommend all dining and spa is booked in advance. Please contact our Reservations Team at firstname.lastname@example.org.
Please refer to your reservation confirmation as this depends on which package you have booked.
We have a number of DDA compliant bedrooms and all areas are accessible with no steps or lift access.
We have 230 complimentary parking spaces.
We have multiple complimentary electric car charging points located within the main car park.
Helicopters are permitted to land within the grounds of Rockliffe Hall, provided they have received permission prior to landing. Please contact email@example.com.
The ground floor in Tiplady Lodge & New Hall have a private garden terrace, the first-floor bedrooms have a Juliet balcony. Please check rates online.
All of our New Hall bedrooms overlook the golf course. In the Old Hall, the following bedrooms have golf course views - Southampton, Forrester, Backhouse and Skelly. Please check rates online.
Our highest tier of bedrooms is our Old Hall Suites. Please check rates online.
Our Armstrong House Apartments and Woodland Mews Houses are available for self-catering stays. Please check rates online.
Our New Hall Doubles can accommodate one child (up to the age of 12) or our Armstrong Apartments or Woodland Mews Self-Catering Houses. Please check rates online.
We have 5 sets of New Hall interconnecting bedrooms, either Double to Double, Double to Twin or Double to Accessible Double/Twin.
We also have one Old Hall Suite which interconnects with an Old Hall Double bedroom. For more information and availability, please contact the reservations team at firstname.lastname@example.org.
Please contact our Reservations Team at email@example.com.
We do not currently offer any babysitting services although are happy to recommend a local provider. Please contact our Concierge Team at firstname.lastname@example.org.
You have a best rate guarantee when you book the Best Available rate at Rockliffe Hall with the flexibility to amend or cancel your stay until 3pm the day prior to arrival.
Our Armstrong House Two-bedroom apartments can accommodate three adults. To check availability, please visit our website.
You can be placed on our waitlist and we will contact you if we receive any cancellations. Please contact our Reservations Team at email@example.com.
VAT is included in the rates at 20%.
Check in time is from 3pm, and check out time is 11am unless otherwise stated on your booking confirmation. If you wish to arrive earlier or leave later, please contact firstname.lastname@example.org.
On arrival at the hotel, we will require a couple of signatures and a credit or debit card to guarantee any extras during your stay.
Valet Parking is available if you wish, you will be offered this service upon arrival.
On resort, we have Porsche-branded electric charging points in the main car park with type 2 tethered charging cables, situated in front of the Spa entrance. The charging points are 22kw and can be used with any new electric cars by members and hotel residents only. You will need to go to Spa Reception in order to gain access. You will be given a code with a limited validity period, once this expires you will need to go to Spa Reception for a new code. Please note this code must not be shared with anyone else.
In addition, we also have two 50kw fast chargers at The Clubhouse. These are rechargeable EV chargers and are BP Pulse and Pod Point branded.
We accept Visa, Mastercard and American Express.
We are a cashless resort, therefore please bring your payment card with you.
Please note if you have an overseas address, you will be required to present your passport on arrival.
Guests are welcome to access our complimentary wifi: Guest_WiFi Network. Further details can be found on the Rockliffe Hall app.
Guests can check out at Reception in person or from the bedroom, by viewing any outstanding items on the TV and calling Reception to settle the account.
During Your Visit
We do recommend that spa treatments are booked in advance. To check availability, please contact our Reservations Team at email@example.com.
Breakfast is served in The Orangery from 7-10am Monday to Thursday and 7.30-10.30am on a Saturday and Sunday.
There is a fridge in every bedroom which you can use to store medication during your stay.
We do not have a doctor on call but can help you contact a local surgery for assistance. The closest surgery is:
Air conditioning is provided in all bedrooms with the exception of the Armstrong House Apartments and Old Hall bedrooms - Laird (206), Raine (209), Surtees (208), Skelly (210) and Garthwaite (207).
If you would like to store any valuables in your room during your stay with us, then please use your in-room digital safe which you will find located in the wardrobe.
Hotel bedrooms and all public areas including bars and restaurants are smoke free areas. Please be aware that a breach of the non-smoking policy in your bedroom or balcony will incur an additional charge.
There are dedicated outdoor areas within the resort for smoking.
We offer a same day service on all of your laundry requirements including dry cleaning (before 9am) as well as a pressing service. Please contact firstname.lastname@example.org for further information.
Tennis court hire with racquets and balls to use is a complimentary. Please book with our Spa Reception Team at email@example.com.
Concierge has a safe storage area within reception for the storage of push bikes. please speak with our Concierge Team at firstname.lastname@example.org in order to arrange this.
We have a number of bikes available for complimentary hire, please speak with our Concierge Team on arrival at the main reception or by emailing email@example.com.
Fishing is available on the resort on the River Tees, except on Sundays and local match fishing days. Please contact our Concierge Team at firstname.lastname@example.org for further information.
We manage a robust and safe system for gun storage through our Concierge Team. Please contact our Concierge Team at email@example.com for further information.
Our Concierge Team can arrange a taxi or an executive car. Please contact our Concierge Team at firstname.lastname@example.org for further information.
Our Concierge team can will gladly assist you with advice and directions however tickets would need to be booked directly with the attraction you are visiting.
A wide range of satellite and cable channels including Sky Sports and pay per view movies.
The Spa Boutique is located within the spa and offers a range of spa products and gifts. The nearest shop is the Spar in the village of Hurworth, approximately a 5-minute drive.
The nearest supermarket is Morrisons at Morton Park in Darlington, approximately 4.7 miles.
The nearest petrol station is Morrisons at Morton Park, approximately 4.7 miles.
Post is collected from the hotel daily, please pass any pre stamped mail to our Reception or Concierge Team.
The nearest bureau de change is located in the Cornmill Shopping Centre, Darlington Town Centre.
The award-winning spa includes a 20m swimming pool, 15m hydrotherapy pool, outdoor drench shower, foot spa, outdoor hot tub, Tepidarium, Salt Steam Room, Tropicarium, Roman sauna, Infrared Room, Ice Igloo, experience showers and Gym.
The Gym is equipped with Artis, Skill Line and Kinesis ranges with the most up-to-date cardio, resistance and functional training equipment from Technogym. There is also an extensive selection of free weights .
The opening times of the spa are 7am-10pm daily.
Use of the spa use is included from check in (3pm) until check out (11am) unless otherwise stated on your confirmation.
Should you wish to use the Spa before check in and after check-out, you can add on 4 hours from £40 per person. Alternatively, you may wish to book a spa treatment or spa day including treatments and lunch.
Please contact our Reservations Team at email@example.com.
Children under 16 can use the main swimming pool daily from 8-10am and 4-6pm, and must be accompanied by an adult at all times.
Children under 16 are only permitted to use the main swimming pool.
The minimum age requirement to have a spa treatment is 16, accompanied by an adult until 18 years.
This depends on which package you have booked, please refer to your reservation confirmation.
We have wheelchair access and an accessible changing area in the spa. There are handrails into the hydrotherapy pool. We do not have a pool hoist to gain access to the swimming pool or hydrotherapy pool.
You do not need to book the gym when staying in the hotel. You have use of this area from check in until check out.
Children aged 14 and above may use the gym, but it must be within children's times 8-10am and 4-6pm, accompanied by an adult at all times.
The swimming pool regulates between the temperatures of 29-30 degrees.
The hydrotherapy pool regulates between the temperatures of 34-35 degrees.
To add the Spa Garden to your overnight stay or spa day, it is £25 per person for 90 minutes. To check availability and add this to your booking, please contact our Reservations Team at firstname.lastname@example.org.
The Spa Garden experience is for over 16s only. Children under 16 are welcome to use the main swimming pool.
Find out more about the Mud Rasul Experience, this can be added on from £30 per person or 30 minutes.
We recommend you use the Tepidarium, Igloo, Foot Spa and Main Swimming Pool. We would advise to not use the heat rooms, in particular the Tropicarium, Roman Sauna, Salt Steam and Infrared Room.
We would not recommend being fully submerged in the hot tub and hydrotherapy pool, however we do recommend sitting on the side and putting your legs in the water for the jets to massage the backs of your legs.
We do offer treatments for those going through cancer treatment. When booking we offer a telephone consultation with a Senior Spa Therapist so they can tailor your treatment for you on the day. This way, you do not need to think about having this discussion on a day when you should be relaxing!
We do recommend speaking with your GP prior to a visit.
Our Spa Brand Partners are [Comfort Zone] and NEOM.
Enjoy non-alcoholic drinks, smoothies and a selection of hot drinks from the Juice Bar located next to the main swimming pool. Please note food is not served at poolside.
Alcohol is not permitted within the main spa. In the Spa Garden we do serve a small selection of alcoholic drinks to purchase within a Spa Garden session.
All of our Spa Day packages are priced per person, we do not offer any discounts on our packages based on the number in the group.
From Monday 15th May 2023, we will no longer be giving slippers to our guests who are with us on a spa day, however guests can bring their own suitable footwear or join us in barefoot luxury!
We are currently throwing away around 2,000 slippers per month. When reviewing our approach to sustainability as a business, we recognised that this is avoidable. Our long-term strategy is to become a more sustainable spa and this is a first step on that journey.
Opt for footwear which is comfortable yet practical. Slippers and flip-flops are popular choices. These must be rubber-soled, clean and not have been worn outside.
NB: If you plan to use the gym you will need to bring appropriate trainers (with clean soles).
Don’t worry, if you forget to bring footwear, we are a barefoot spa so no shoes at all on poolside is perfectly fine. If you forget and are not happy to be barefoot on poolside, we will have a small supply of slippers available at reception.
If you plan to dine in Nu Sana while you are with us you will need to wear footwear. You can wear either indoor or outdoor shoes for dining.
We take the cleanliness of our poolside very seriously and want all our guests to enjoy a clean, safe, and sustainable spa. This is why we have rules about the type of footwear that is suitable to wear. Any guest who is wearing inappropriate footwear will be asked to change or remove it.
At present it is only spa days we will no longer provide slippers for, however the next step in our sustainability journey will be to look at more sustainable slipper options throughout the hotel.
The 3 AA Rosette Orangery restaurant is our flagship restaurant with a selection of a la carte and tasting menus.
The Clubhouse has panoramic views over the golf course and serves popular and wholesome British classics.
Nu Sana offers a nutritious menu with a focus on giving guests ‘everything in moderation’.
The Orangery – 6pm – 9pm (Tuesday to Sunday)
The Clubhouse - Breakfast 7am - 11am, Lunch 12pm- 5.30pm and Dinner 6pm - 9pm.
Nu Sana - Breakfast 8am – 11.30am, Lunch 12pm- 4.30pm, Friday and Saturday Dinner 6pm - 9pm.
Cocktail Bar and lounges – daily from 11am - late
We will do our utmost to cater for any dietary requirements, ideally with at least 48 hours’ notice. Please inform at email@example.com.
The discretionary service charge is a payment which rewards employees of Rockliffe Hall who deliver outstanding guest service. The optional service charge is 10% on food and drink. If you do not wish to pay it you can asked for it to be removed from your bill. It is shared amongst all Rockliffe Hall team members as we believe the whole team, regardless of their role, are involved in delivering outstanding guest service.
There is a children's menu in The Clubhouse Kitchen & Bar. View the menu here.
Children over 12 years old are welcome to dine in the Orangery restaurant from the A la Carte or Tasting Menus.
For the Orangery restaurant we kindly ask our guests to dress in a smart-casual dress code for evening dining (no trainers, denim, shorts or sportswear). Jackets and collared shirts are preferred for gents and we ask children under 16 to dress smartly.
The Clubhouse and Nu Sana are more informal with a smart, casual dress code.
In Nu Sana guests are welcome to dine ‘in robes’ until 5.30pm to allow for ultimate comfort and relaxation.
Room service dining is available 24 hours a day (with a smaller menu after 11pm). Please refer to the in room TV or Rockliffe Hall app to view the menu. To place an order, please call extension 861.
Yes, the Clubhouse or the Cocktail Bar lounges are offer a selection of light bites and snacks.
The Orangery offers full Afternoon Tea but light bites can be enjoyed in the Cocktail Bar and lounges.
Yes, subject to availability. Please contact our Reservations Team at firstname.lastname@example.org.
Non-golfers are welcome in The Clubhouse. Please book a table online.
We recommend that breakfast is pre booked. Please contact our Reservations Team at email@example.com.
Yes, we are open to day visitors. Please click here for our seasonal green fee day rates or contact the Pro Shop at firstname.lastname@example.org.
You don't need a handicap to play the golf course however, we would not recommend the course for beginners - we do offer golf lessons for all abilities.
We have a Halfway House located at the Driving Range between the 9th and 10th holes. It is open 9am-5pm from April to September and 10am-2.30pm from October to March.
The Driving Range is available to hotel residents and visitors to the golf course on the day of play.
A token for the Driving Range is £5 for 50 balls, these can be purchased from the Pro Shop or at the Driving Range.
Golf buggies are available at £35 per buggy per round. There is not a full path around the golf course, however there are paths between greens and tees therefore, please use the paths where possible. Please contact the Pro Shop to book a golf buggy at email@example.com.
Buggies are taken off the golf course around the end of October due to the weather conditions. After this period only golfers with a valid doctors note or disability badge will be permitted use; although this may not be for the full course and only a section of holes. In the winter, golf trollies can be hired at £12 for an electric trolley and £6 for a pull trolley.
It is £12 for an electric trolley, £6 for a push/pull trolley. Please contact the Pro Shop to book a golf trolley at firstname.lastname@example.org.
We do not require winter wheels from November to March.
Yes, we have right-handed and left-handed clubs which can be hired for £35 per round from the Pro Shop. In order to hire in advance, please contact email@example.com.
Yes, we currently have Callaway, Titleist and Taylormade fitting equipment. To arrange a fitting, please contact the Pro Shop at firstname.lastname@example.org.
Golf lessons are available in partnership with Performance Managed Golf Academies. Please click here for more information on golf lessons.
Golf days are available for a minimum of 8 players from £55 per person. A 25% deposit will be required to confirm a booking. For more information on golf days, please click here.
Towels and robes are provided on arrival.
We do not provide spa day packages for children under the age of 16. Between the ages of 16-18, children must be accompanied by an adult.
You are welcome to use the gym, please bring along your gym wear. Classes can be booked with our Spa Reception Team email@example.com.
Please contact the Reservations Team at firstname.lastname@example.org.
We do have a couples treatment room, subject to availability. Please check availability when making your booking.
You must give three full calendar months’ notice to cancel your membership. This must be placed in writing and you will receive a response within 10 days to state the receival of your cancellation.
If you have an overnight stay or monetary gift voucher, please book online using the last 7 digits of your reference number printed on the front of the voucher. If you have a dining voucher, please add the last 7 digits of your voucher reference number when booking online.
To book using a spa voucher, please contact our Reservations Team at email@example.com.
For all vouchers, please ensure you bring the original gift voucher on the day, as without the voucher we will require an alternative payment method.
Events & Weddings
Rockliffe Hall has a selection of rooms and spaces that are licensed for civil ceremonies. Please contact firstname.lastname@example.org for further information.
Meetings and conferences can be held at Rockliffe Hall for up to 150 guests. We have a choice of rooms across the resort. Please contact email@example.com for further information.
The Clubhouse offers a full children’s menu which is available all day, including dinner, available for children up to 12 years of age. Children are welcome to dine from the main menu if they wish. High chairs are available upon request.
Whilst Nu Sana doesn’t offer a children’s menu we welcome children of all ages to dine from the main menus, and high chairs are available upon request.
Children over 12 years are welcomed to dine in The Orangery if they select their meal from existing A La Carte carte or Tasting Menu. Children may wear smart trousers and collared shirts (no jacket required).
Children under the age of 18 are to be accompanied by an adult at all times within the Walled Garden.