Congratulations to Keith Nelson for being crowned Rock Star of the Month for April!
A true Rockliffe ‘Rock Star’, Keith is our Night Concierge, working hard while most of us are sleeping to ensure that Rockliffe Hall’s five-star hospitality is delivered 24 hours a day.
Colleagues voted for Keith for his diligent actions and outstanding work recently and how he is always cheerful and happy to help. He has a high attention to detail and is very conscious of health and safety, ensuring the night operation runs smoothly while guests are sleeping.
Team members also mentioned how he always goes above and beyond his duties, for example helping with setting up the Orangery for breakfast almost every day to help the day time team.
One team member commented: “Keith has been a god send when it's a rush to get ready. Everyone needs to take a leaf out of his book, he’s a genuine team player.”
As with all of our Rock Stars, the winner is voted for by team members themselves. A massive well done to Keith for being crowned this month’s winner, very well deserved!
Watch this space to find out who scoops the award for May.
Congratulations to Corey Hancock, Golf Operations Team Leader, for being crowned Rock Star of the Year for 2022!
Congratulations to Ben Sloan for being crowned Rock Star of the Month for December!
Congratulations to Claire Kelly for being crowned Rock Star of the Month for November! Claire is Rockliffe Hall’s Resort Revenue Manager and is a key member of the commercial team at the Resort. Claire’s role involves implementing commercial strategies, overseeing and developing both the Reservations and the Events teams and managing multiple booking systems for the Resort. Over the past four months Claire has simultaneously been managing a large project to upgrade the hotel’s room booking system, which went live in November.